Most artists work alone. You have a practice, a studio, and a career you're trying to build, usually by yourself. Some artists have an assistant a day or two a week. Very few have the kind of support a career actually needs: someone on the inbox, someone on the follow-ups after an opening or a fair, someone on the applications, someone who keeps the records and the exhibition history straight. The reason is resources, almost never talent or effort. That kind of help costs money, and for most practices the money goes into the work, the rent, and the materials, in that order, with nothing left over.
I've spent twenty years working with thousands of artists, and the hardest thing to watch is an artist doing everything right and still falling behind on everything that isn't the work. The inquiry that goes unanswered because it came in on a studio day. The open call missed by one day. The collector from the open studio, or from your gallery's booth at the fair, who never got a note. The exhibition that came and went without a press note. The CV that's always a show behind. None of it is hard. There's just too much of it, and all of it waits for the one person who should be making the work.
At some point I stopped thinking the answer was "find the money to hire someone" and started thinking there had to be a better way for artists to support themselves. That's what Second Unit is.
It isn't for every artist, and it won't be the right answer for every practice. If you already have the right people around you, you don't need this. If you don't, and you've been carrying all of it yourself, I built this for you.
A reply that comes three days late costs you the sale. The collector was serious on Saturday. By Wednesday they bought something else. And the application you didn't finish was the one that would have changed the year.